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Paytm app is free to partner with other banks, not impacted by directives: RBI

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Paytm app is free to partner with other banks, not impacted by directives: RBI
Reserve Bank of India.

Reserve Bank of India.IANS

The Reserve Bank of India (RBI) has recently clarified that the Paytm app will not be impacted by the order issued against Paytm Payments Bank Limited (PPBL). This statement was made by RBI Deputy Governor Swaminathan J during a press briefing following the Monetary Policy Committee (MPC) meeting. The Deputy Governor emphasized that the recent actions are directed explicitly towards Paytm Payments Bank and do not impact the functionality or operations of the Paytm app.

“Just to clarify, the action is against Paytm Payments Bank, not against the Paytm app. The app is not impacted by our action, delineating the scope of the RBI’s directive,” Swaminathan said. This clarification comes as a reassurance to millions of users who rely on Paytm for a wide range of digital payment services. The statement also opens avenues for continued and potential partnerships between Paytm Payments Bank and other banking institutions, ensuring a robust framework for offering innovative financial solutions to customers.

Swaminathan further added that the banks’ decision to partner with Paytm Payments Bank is a business decision, indicating the banks’ autonomy in collaborating with PPBL.

Paytm’s response

In response to the RBI’s statement, a Paytm spokesperson reassured users and merchant partners that the Paytm app remains fully operational, and their services are unaffected. “Paytm continues to lead in mobile payments innovation, and we are accelerating our partnerships with banks to offer uninterrupted services. We assure our merchant partners that Paytm QR, Soundbox, and card machines will continue to work as always. Our dedication to providing seamless payment solutions and promoting financial inclusion across India remains as strong as ever,” the spokesperson added.

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This development follows a series of events that have put Paytm in the spotlight. The RBI had earlier cracked down on PPBL over irregularities in KYC (know your customer) norms, compliance issues, and related party transactions. The intervention stems from concerns about money laundering and questionable transactions involving crores of rupees. Non-KYC-compliant accounts and instances of single PANs used for multiple accounts raised red flags.

Despite these challenges, Paytm has maintained that they operate with the highest ethical standards and have not been the subject of an investigation regarding money laundering. The company rejected reports of investigation or violation of foreign exchange rules by the company or its associate PPBL and termed the recent media reports as entirely misleading, baseless, and malicious.

Impact on the fintech sector

The RBI’s recent actions have sparked a debate in the fintech sector. While some industry leaders have criticized the RBI’s move as an overreach that could potentially dismantle India’s fintech sector, others argue that businesses must adhere to regulatory frameworks and laws in their pursuit of expansion.

As the company continues to encounter challenges, people may seek alternatives in the digital payment space, yet the debate over loosening regulations for the fintech space remains a headline question. The recent developments serve as a reminder of the importance of regulatory compliance in the rapidly evolving fintech sector.

In conclusion, the RBI’s recent directive against PPBL does not impact the Paytm app’s operations. The app continues to provide its wide range of digital payment services to millions of users across India. The recent events serve as a reminder of the importance of regulatory compliance in the rapidly evolving fintech sector. The developments also highlight the need for businesses to adhere to regulatory frameworks and laws in their pursuit of expansion, thereby ensuring the protection of consumers and the stability of the financial ecosystem.

Highlights:

  1. The Reserve Bank of India (RBI) clarified that the Paytm app is not impacted by the order against Paytm Payments Bank Limited (PPBL).
  2. RBI Deputy Governor Swaminathan J emphasized that the actions are directed towards PPBL, not the Paytm app.
  3. Paytm reassured users and merchant partners that the app remains fully operational and their services are unaffected.
  4. The RBI had earlier cracked down on PPBL over irregularities in KYC norms, compliance issues, and related party transactions.
  5. Despite these challenges, Paytm maintains that they operate with the highest ethical standards and have not been the subject of an investigation regarding money laundering.

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