Fogcare intiative: Air India to allow passengers to reschedule flights affected by fog delays this winter
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Tata-owned airline main Air India on Wednesday (December 27, 203) introduced that passengers flying to and from Delhi IGI airport throughout the winter season might be allowed to reschedule or cancel their bookings at no further value if their flight is probably going to be affected by main fog delays.
This is a part of its FogCare initiative launched final winter.
Air India will present proactive help to affected passengers and supply them straightforward choices to reschedule or cancel their ticket at no further value.
“The FogCare initiative is a honest effort to minimise inconvenience to friends whose flights are probably to get affected by fog. It will even assist keep community schedule integrity,” mentioned Rajesh Dogra, Chief Customer Experience Officer, Air India.
Passengers of those flights might be stored up to date with flight-specific advisories and provided straightforward choices upfront to ease their journey expertise.
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